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About Us
Privacy Policy
User Guide
Last updated: 13 September 2025
These Terms of Use (the “Terms”) govern your access to and use of Brivi’s products and services, including the Brivi Voice Chrome extension, the Brivi web dashboard, related websites, APIs, and any software, content, or documentation we provide (collectively, the “Service”). By installing, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Who we are
“Brivi,” “we,” “us,” or “our” refers to the operator of the Service. Contact details are provided in Section 28.
2. Eligibility
You must be capable of forming a binding contract with us and not be barred from using the Service under applicable law. The Service is not intended for children under 13. If you are 13–17, you may use the Service only with parental/guardian consent and supervision.
3. Your account
- Registration & accuracy. To use certain features (e.g., cloud sync), you must register an account and provide accurate, current information.
- Credentials & security. You are responsible for safeguarding your login credentials. You must promptly notify us of any suspected unauthorized use.
- One account per user. Do not share your account or credentials. We may suspend accounts that violate these Terms.
4. License and restrictions
- License. Subject to these Terms, we grant you a limited, personal, revocable, non‑transferable, non‑exclusive license to install and use the extension and access the Service for your internal, lawful use.
- Restrictions. You may not: (a) copy, modify, or create derivative works of the Service; (b) reverse engineer, decompile, or attempt to discover source code except where permitted by law; (c) circumvent any security or access control; (d) resell, lease, or provide the Service to third parties as a service bureau; (e) use the Service to develop a competing product; (f) remove proprietary notices.
5. Acceptable Use Policy
You agree not to misuse the Service. Prohibited conduct includes:
- Violating laws (e.g., wiretapping/recording laws, privacy, IP, export, sanctions). Obtain all legally required consent before recording audio or capturing screenshots.
- Uploading, recording, or transmitting unlawful, infringing, harmful, or abusive content; malware; or content that violates third‑party rights.
- Interfering with or disrupting the Service; overloading or circumventing rate limits; scraping or harvesting personal data without consent.
- Attempting unauthorized access to accounts, systems, or networks.
- Using the Service to create models or datasets intended to replicate Brivi or to benchmark for competitive analysis without our written consent.
6. Your content & ownership
- Ownership. You retain all rights to the text, audio, screenshots, and other materials you submit or generate through the Service (collectively, “User Content”).
- License to Brivi. You grant us a worldwide, non‑exclusive, royalty‑free license to host, process, transmit, display, and otherwise use User Content solely to provide and improve the Service (e.g., transcription, syncing, search, content rendering, support). We do not sell User Content.
- Responsibility. You are solely responsible for User Content and for ensuring you have all necessary rights and consents.
- Backups. You are responsible for maintaining backups of important User Content.
7. Third‑party services
The Service may integrate with or rely on third‑party services (e.g., authentication, databases, storage, speech‑to‑text engines, payment processors, email/support tools). Your use of third‑party services may be subject to their terms and privacy policies. We are not responsible for third‑party services and do not endorse or control them.
8. Privacy
Our Privacy Policy describes how we collect, use, and share information. By using the Service, you acknowledge the Privacy Policy. Where required, we will seek your consent (e.g., microphone permission, screenshots).
9. Beta & experimental features
We may offer pre‑release, beta, or experimental features. They may be incomplete, change without notice, or be withdrawn. You accept them “as is” and at your own risk.
10. Updates and changes to the Service
We may modify, update, or discontinue all or part of the Service at any time, including features, functionality, or availability. We are not liable for any modification, suspension, or discontinuation.
11. Availability, support, and maintenance
- Availability. We aim for reliable Service but do not guarantee uninterrupted or error‑free operation. Outages and maintenance may occur.
- Support. We provide reasonable support via our published channels. Response times may vary.
- Data retention. See the Privacy Policy for retention practices.
12. Subscriptions, fees, and taxes (if applicable)
- Plans & billing. Paid features (if any) are described at the time of purchase and billed in advance (monthly/annually) through our payment processor.
- Trials. Free trials may be offered and can be terminated at any time.
- Renewals & cancellations. Subscriptions renew automatically unless canceled before the renewal date. Access continues until the end of the current billing period.
- Refunds. Except where required by law or expressly stated, fees are non‑refundable. Platform‑specific terms (e.g., Paddle/Gumroad) may apply.
- Taxes. Fees are exclusive of taxes; you are responsible for applicable taxes.
13. Fair use & usage limits
We may impose or adjust usage limits (e.g., transcription minutes, API calls, storage) to protect the Service and ensure fair access. Exceeding limits may result in throttling or temporary suspension until usage resets or your plan is upgraded.
14. Security
We use administrative, technical, and organizational measures to protect the Service and your data (e.g., TLS in transit, access controls, per‑user data isolation). No system is completely secure. You acknowledge risks inherent in internet‑based services.
15. Intellectual property
- Brivi IP. We and our licensors own all rights in the Service and associated software, trademarks, logos, and content (excluding User Content). No rights are granted except as expressly stated.
- Feedback. If you provide feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty‑free license to use it without restriction or compensation.
16. Open‑source components
The Service may include or link to open‑source components subject to their own licenses. To the extent of any conflict, those licenses control your use of the relevant components.
17. Recordings and consent
You are solely responsible for complying with any laws that require notice and/or consent before recording audio or capturing screenshots, including in all-party consent jurisdictions. Brivi does not provide legal advice.
18. Export control and sanctions
You agree to comply with all applicable export control and sanctions laws. You may not use the Service if you are located in, or are a resident or national of, a country or region subject to comprehensive embargoes or if you are on any government list of prohibited parties.
19. Geographic restrictions
We may restrict access to the Service in certain jurisdictions due to legal or business reasons. You are responsible for ensuring the Service is legal where you use it.
20. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR‑FREE, SECURE, OR UNINTERRUPTED.
21. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID US (IF ANY) FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM OR (ii) USD 100. THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
22. Indemnification
You will defend, indemnify, and hold harmless Brivi and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) User Content; (c) your violation of these Terms; or (d) your violation of any law or third‑party right.
23. Suspension and termination
We may suspend or terminate your access to the Service (in whole or part) at any time, with or without notice, if we believe you violated these Terms, present a security or legal risk, or if providing the Service is no longer commercially viable. You may stop using the Service at any time. Upon termination, Sections that by their nature should survive will survive (e.g., ownership, feedback, disclaimers, limitations of liability, indemnification, dispute resolution).
24. Effect of termination
Upon termination: (a) your license ends; (b) your access to the Service is disabled; (c) we may delete your data from active systems within a reasonable period, subject to legal retention requirements (see Privacy Policy). You are responsible for exporting your data before termination where possible.
25. Changes to these Terms
We may update these Terms from time to time. If changes are material, we will provide notice (e.g., in‑app, email, or on our site). Changes become effective on the stated effective date. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
26. Governing law; venue; arbitration
- Governing law. These Terms are governed by the laws of India, without regard to conflicts of law principles.
- Venue. Subject to the arbitration clause below, courts located in New Delhi, NCT of Delhi, India will have exclusive jurisdiction.
- Arbitration. Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally will be finally settled by binding arbitration under the Arbitration and Conciliation Act, 1996 (India). The seat and venue of arbitration will be New Delhi. The language will be English. The award may be entered in any court of competent jurisdiction. Nothing prevents either party from seeking temporary injunctive relief in court to prevent irreparable harm.
- Consumer rights. If mandatory local laws grant you additional rights or different forums, those rights remain unaffected.
27. Miscellaneous
- Entire agreement. These Terms, together with the Privacy Policy and any plan‑specific terms, are the entire agreement between you and us regarding the Service.
- Severability. If any provision is held invalid, the rest remain in effect.
- No waiver. Failure to enforce a provision is not a waiver.
- Assignment. You may not assign or transfer these Terms without our consent. We may assign these Terms as part of a merger, acquisition, corporate reorganization, or sale of assets.
- Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
- Headings. Headings are for convenience only and do not affect interpretation.
- Third‑party beneficiaries. There are no third‑party beneficiaries to these Terms.
- Language. These Terms are in English; translations (if any) are for convenience only.
28. Contact us
Brivi
Support: [email protected]
Web: https://brivi.app
For legal notices or questions about these Terms, contact us at the email above.
Service‑specific notices
- Chrome Web Store. Brivi is not affiliated with Google. The Chrome Web Store and Google Chrome are trademarks of Google LLC.
- Recording consent. You are solely responsible for obtaining all necessary consents before recording audio or capturing page content.
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